House Policies

• Check-in from 14:00
• Check-out by 11:00
• Early check-in and late check-out subject to availability
• Arrival details and directions sent via email and WhatsApp

• Free cancellation within 24 hours after booking
• Cancelled 14 or more days before arrival: 50% refund
• Cancelled less than 14 days before arrival: 25% refund
• No-shows are charged in full

• No smoking inside rooms or covered areas
• Quiet hours from 22:00 to 08:00
• Pool hours: 07:00 to 21:00
• No outside visitors without prior arrangement
• Please conserve water and electricity
• Pets are not permitted

• Payment is due upon booking confirmation
• Accepted: bank transfer, credit card, or cash on arrival
• All prices are in IDR (Indonesian Rupiah) unless otherwise stated
• Indonesian tax (10%) is included in all listed prices

VELA Uluwatu is not liable for loss or damage to personal belongings. Safes are provided in each lodge. Guests swim at their own risk.