Question 1

What time is check-in and check-out?

Accepted Answer

Check-in is from 2pm and check-out is by 12pm. Early check-in and late check-out can often be arranged, message us and we'll do our best.

Question 2

Do you arrange airport pickup?

Accepted Answer

Yes. VELA is 25 minutes from Ngurah Rai International Airport (DPS). We arrange private pickup upon booking and share detailed directions and a location pin before arrival.

Question 3

Is breakfast included?

Accepted Answer

Breakfast is available à la carte from our kitchen. Balinese, Western and light options, each IDR 150.000. Bali coffee and tea are complimentary.

Question 4

How do I book a stay?

Accepted Answer

We keep booking personal. Message us by email or WhatsApp with your dates and chosen lodge, and we'll confirm availability and arrange your stay directly.

Question 5

Is there a restaurant on site?

Accepted Answer

We serve breakfast, snacks, drinks and cocktails throughout the day. Full dinners can be arranged from trusted local restaurants, just ask our concierge.

Question 6

Do you have a pool and WiFi?

Accepted Answer

Yes, all guests have pool access, and WiFi runs at 200Mbps across the property. Drinking water is refilled daily.

Question 7

Are the lodges suitable for families?

Accepted Answer

Each lodge sleeps up to 2 guests. For families or groups, message us, we can arrange adjoining lodges within the grove.

We're happy you're here.